Download Now (2 MB)! Help on Erlang Library for Excel
A free download! If you need to make calculations for your call center using Erlang B or Erlang C, then you need Erlang Library for Excel. It's an Excel Add-In that makes Erlang functions available in your Excel workbooks. You use these functions just as you use Excel's built-in functions. (Download problems? See below.)
Features:
- Free download, no registration
- Easy to install and use
- Detailed help system
- 15 worksheet functions to perform common staffing and trunking calculations in call centers
- Specialized Erlang calculators designed for call center professionals
- Efficient algorithms: your worksheets recalculate quickly
System Requirements:
- PC running Windows XP, Windows Vista, or Windows 7
- Excel 2003 or Excel 2007
Installation
- First, read and agree to the license
- Follow the installation instructions
Download problems?
Some Internet Explorer users experience difficulty downloading the Erlang Library for Excel ZIP file. Symptoms are: missing, truncated, or corrupt ZIP file.
Microsoft has acknowledged that Internet Explorer has issues with ZIP file downloads. Therefore, try using one of the following browsers for the download: Firefox, Google Chrome, or Apple Safari. If using another browser is not an option, then the following procecure may work: (1) delete Internet Explorer's cache of temporary Internet files, and then (2) try the download with Internet Explorer again.